BUILDING GUIDE

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  1. Introduction
    1. Welcome
    2. About JBG SMITH
  2. Operations & Services
    1. Tenant Service Center
    2. HVAC
    3. Mail Service
    4. Elevators
    5. Energy and Water Management
    6. Indoor Environmental Quality
    7. Recycling
    8. Rent Payment
    9. Storage Space
    10. Telecommunication Providers
    11. Janitorial Service
    12. Service Requests
    13. JBG SMITH Property Services
  3. Amenities
    1. Bike Storage
  4. Policies & Procedures
    1. General Rules and Regulations
    2. Moving Policy
    3. Smoking and Tobacco-Based Product Policy
    4. Holiday Decorations
    5. Tenant Alterations
    6. Sublease and Assignment Guide
    7. Forms
  5. Access
    1. Hours and Holidays
    2. Deliveries
    3. Loading Docks
    4. Courier Services & Messengers
    5. Solicitation
    6. Visitor Access
    7. Vendor / Contractor Access
  6. Transportation
    1. Parking Information
    2. Directions & Location Map
    3. Transit
  7. Security
    1. Overview
    2. Security Operations Center
    3. Tenant Precautions
    4. Equipment Removal
    5. Theft
    6. Lost & Found
    7. Access Control
    8. LiveSafe
  8. Emergency Preparedness & Procedures
    1. Fire and Life Safety
    2. Floor Warden Training
    3. Tenant Emergency Plans
    4. Emergency Contact Numbers
    5. Active Shooter
    6. Bomb Threat Emergency
    7. Elevator Malfunction
    8. Fire Emergency
    9. Flooding and Water Emergencies
    10. Medical Emergency
    11. Power Failure Emergency
    12. Severe Weather
    13. Earthquake
    14. Toxic Hazards Emergency
    15. Civil Disturbance
    16. Pandemic Preparedness

Mail Service

To establish mail services with the U. S. Postal Service, please contact the post office(s) listed below:
 

Crystal City Post Office
2180 Crystal Drive
Arlington, VA 22202
703.413.9268

The Post Office is located inside the Shops at 2100 Crystal Drive 
(next to Minuteman Press - ground floor)

Hours of Operation:
10:30 a.m. – 4:30 p.m. |  Monday - Friday
 

United States Postal Service (USPS): A USPS mailbox is located in the main lobby of the building.
The USPS delivers mail directly to tenant suites once a day, Monday - Friday.  Delivery times vary. 

Drop boxes for delivery services:

  • FedEx:  A FedEx drop box is located in the service corridor at 2100 Crystal Dr. 
    The pick-up time is 5:30 p.m. There is a mailbox facility located in the G1 Service Corridor
  • UPS:  A UPS drop box is located at 2200 Crystal Dr. in the service corridor on the G-1 level
    behind Chick-Fil-A.  The pick-up time is 6:00 p.m.